PTC Case Study

How BONZAI Transformed Internal Communications at PTC

PTC achieved 94% user adoption and 340% increase in social activity within 3 months of launching their new BONZAI Intranet as well as increased productivity due to better findability of task-critical information.

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About PTC

Computer Software and Services

PTC has the most robust Internet of Things (IoT) technology in the world. In 1986 they revolutionized digital 3D design, and in 1998 they were first to market with Internet-based PLM. Now their leading IoT and AR platform and field-proven solutions bring together the physical and digital worlds to reinvent the way you create, manufacture, operate, and service products.


  • Unfriendly user-experience and poor search which made it difficult to find information.
  • Content duplication and confusing information architecture that created bottlenecks.
  • No social features to foster engagement and communication amongst global employees.
  • Lack of content ownership and slow process to get new content on site.
  • Not mobile friendly and responsive making it difficult to access information remotely.


BONZAI Intranet for

SharePoint logo



Across 30 Countries

“With BONZAI, departments are now empowered to own their own content. Our HR team is amazed at how easy it is to target benefits information to employees in their respective countries.”

Jennifer Kirscher

Employee Communications Manager, PTC

BONZAI Intranet's Impact

After deep research into the leading SharePoint Intranet In-a-box products, PTC’s Communications and IT Departments unanimously agreed that BONZAI was their winning choice for many reasons:

BONZAI Intranet's Impact

“We were able to deploy BONZAI extremely fast which freed up resources and enabled my team to focus on developing line of business applications that impact productivity. Using the BONZAI Framework, my team delivered new applications faster than ever before.”

Jeff Rousell

Director of IT and Business Systems, PTC

PTCs' New Intranet

PTC achieved a 100% decrease in content duplication, thanks to supreme organization, task-driven IA and built-in version control with BONZAI Intranet.

PTC's BONZAI Intranet

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