The Art of Intranet Search Webinar

Just about every intranet user complains about the quality of the search experience. Not only does Google set expectations high, there is a huge hidden cost to organizations that fail to get it right. We often blame the search engine, but the underlying causes often lie elsewhere.

In this webinar, we’ll look at how to get the user experience right, and share our diagnostic tool for understanding why search fails and practical remedies that intranet managers can implement.

  • The business cost of poor search
  • Why intranet search is hard
  • How to improve the search user experience
  • Ways to diagnose why search fails
  • Quick ways to enhance your search results.

Watch the webinar now to enhance your intranet search!

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PRESENTED BY
Sam Marshall -Intranet Expert

Sam Marshall

Director - ClearBox Consulting Ltd.

Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 18 years, working with companies such as AstraZeneca, AkzoNobel, TUI Travel, Sony and SABMiller. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of enterprise social tools. Sam was responsible for Unilever’s global portal implementation, leading the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into one.

David Francoeur

Solution Delivery Specialist

David is a SharePoint and Office 365 specialist who enjoys designing and building new things that make the workplace, and more importantly its stakeholders, more effective. While tools can go a long way, he is a firm believer in the pivotal roles played by research, analysis, strategy, and training for any tool to be successful. Currently with Bonzai Intranet, David focuses his time on the design and implementation of new intranets across a wide variety of industries.

Intranet Webinar Key Takeaways

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    The human element has the biggest impact on why intranet search goes wrong.

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    People that create content for Google allocate a lot of resources to make the content findable.

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    Visual cues enhance the search experience by providing meaningful context to users.

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    It's important to take a traditional approach to search box design to avoid user confusion.

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