Sam Marshall is the owner of ClearBox Consulting and has specialized in intranets and the digital workplace for over 16 years, working with companies such as AstraZeneca, AkzoNobel, BT, The RSPB, Standard Life and BUPA. His current activities focus on intranet and digital workplace strategy, the business side of SharePoint, and the use of social tools for collaboration and internal communication.
This webinar has now ended, but you can still check out the recorded version here
Sam was responsible for Unilever’s global portal implementation, leading the roll-out of over 700 online communities to 90,000 people and consolidating several thousand intranets into one. He is a regular speaker at international conferences. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes.
7 Things About Intranets I Learned The Hard Way
Being an intranet manager can be demanding, and there isn’t always someone else to learn from in your organisation. Based on 15 years as an intranet manager and consultant, Sam will share some experiences of where things can go wrong, and how to avoid them:
- Disappearing Stakeholders
- Driving change from leadership not data
- Too much personalization
- When your intranet should look like your org chart
- Forgetting the late-adopters
- Over-zealous Governance
- Trying to change everything at once
Not only will same go over all of the above, but he will also top it off with tips, cartoons and painful memories.