PRIDE Industries Case Study

How PRIDE Industries Deployed an Accessible & Sustainable Intranet

In the first week of launching BONZAI, 60% of staff visited the new intranet, which was outstanding considering the majority of PRIDE Industries workforce is not on a computer most of the time.

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About PRIDE Industries

Nonprofit Organization Management

PRIDE Industries is America’s largest nonprofit employer of people with disabilities. The social enterprise operates in 14 states and the nation’s capital to employ more than 5,600 people wherein 3,200 of these employees are people with disabilities. As a leading nonprofit, the organization provides innovative out-sourcing solutions to meet the manufacturing needs of Fortune 500 companies and government agencies.


  • Information, documents and policies were difficult to locate.
  • Time-wasted searching for information and duplication of work efforts.
  • Remote workers could not access the intranet.
  • Intranet was not user-friendly and difficult to navigate.
  • Multiple sites hosted information that not everyone had access to.


BONZAI Intranet for

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Across the US

BONZAI Winning Office 365 Intranet Solution

“The training we received provided both a fundamental and in-depth understanding of BONZAI Intranet so that all levels of users could be successful.”

Linda Gilbert

IT Director, PRIDE Industries

BONZAI Intranet's Impact

BONZAI Intranet came out on top after rigorous evaluation from PRIDE’s team. BONZAI scored highest and won PRIDE’s business for these main reasons:

BONZAI Intranet's Impact

“BONZAI’s delivery process is extremely smooth and 100% professional across the board—the implementation team is outstanding and provided us with the know-how to utilize web best practices for a modern intranet that lasts.”

Linda Gilbert

IT Director, PRIDE Industries

PRIDE Industries’ New Intranet

Come launch day, PRIDE’s intranet steering committee was fully ready for employees. Not long after, success metrics soared – so much so that the intranet performed well above her expectations.

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