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Horizon Credit Union Case Study

Discover Horizon Credit Union's Diamond Award-Winning Intranet

Horizon Credit Union won the honorable CUNA Council’s 2018 Diamond Website Award with their BONZAI Intranet.

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About Horizon Credit Union

Financial Services

Established in 1947, Horizon Credit Union services over 70,000 members with almost $1.0 billion assets and 240 employees across 20 locations in Washington, Idaho and Montana. Horizon Credit Union won the honorable CUNA Council’s 2018 Diamond Website Award with their BONZAI Intranet.

Challenges

  • Centralized content publishing caused bottlenecks.
  • No search functionality to retrieve information.
  • Social features to encourage engagement were non-existent.
  • The intranet contained outdated information with no version-tracking.
  • The custom intranet did not reflect Horizon's brand standards.
  • No reliable employee and location directories on the outdated intranet.

Solution

BONZAI Intranet for

Office 365 logo

Users

240

Across North America

BONZAI Winning Office 365 Intranet Solution

“Our new intranet expanded and improved our internal communications and opened up new avenues for our employees to engage with one another.”

Kimberly La Liberte

Marketing Manager, Horizon Credit Union

BONZAI Intranet's Impact

Kimberly and the Horizon Credit Union intranet project team selected BONZAI Intranet for these main reasons:

“Our new intranet expanded and improved our internal communications and opened up new avenues for our employees to engage with one another.”

Kimberly La Liberte

Marketing Manager, Horizon Credit Union

Horizon Credit Union's New Intranet

User adoption was unprecedented with employees embracing the new platform. Shortly after launch, 90% of employees were connecting to the new intranet multiple times a day.

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